Shipping policy

Order Delivery Times
Products are handled within 3-4 business days (slightly longer than usual due to Covid) of ordering and ships via local courier. Our stock is stored and fulfilled by our local partner in the EU, so delivery times will depend on the destination. Orders will not be shipped over the weekend. Transit time for your order is from 2 - 9 business days.

Tracking your package
A tracking number will be sent out to the email you provide during purchase. You can use that number to track your package through the delivery service platform.

Return Policy
Within 60 days of your purchase, if you are not 100% satisfied, please return your unused product in its original packaging and we will refund the purchase price.

Missing or broken pieces?
Email us at info@sumblox.com within 30 days of receiving your package for a replacement.

Service Area
This website is intended to serve Europe, for orders outside of the Europe (including the UK), please visit this page to find your local seller.